Sasen Homes (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of our clients and customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you engage with our services, visit our website, or interact with us in any way.
We may collect personal information including but not limited to when filling out detailed contact forms:
Full name
Address and postal code
Email address
Phone number
Property details (location, type, photos, renovation preferences)
Financial details related to quotes, payments, or budgets
Communications or feedback shared with us
Website usage data (cookies, analytics)
We collect this information directly from you when you:
Request a quote or consultation
Sign a service agreement or contract
Subscribe to our newsletter or updates
Use our website or social media platforms
Communicate with us by email, phone, or in person
Your information is used for purposes including:
Providing and managing renovation, construction, or real estate services
Preparing accurate quotes and service agreements
Scheduling appointments and managing project timelines
Responding to inquiries or customer service requests
Sending updates, invoices, and communications
Improving our website and customer experience
Meeting legal and regulatory requirements
We do not sell or rent your personal information to third parties.
We take all reasonable steps to protect your personal information from unauthorized access, use, or disclosure, including:
Secured digital storage systems and encrypted files
Limited internal access to client data
Secure shredding or deletion of outdated files
Staff awareness and confidentiality practices
We may share your information with:
Subcontractors or trades involved in your project (only as necessary)
Payment processors and accounting systems
Legal or regulatory authorities, when required
Service providers who assist us in operations (e.g. web hosting)
All third parties are expected to handle your data with the same care and confidentiality we do.
As a client or customer, you have the right to:
Access your personal information
Request correction of inaccurate data
Withdraw consent to marketing communications
Request deletion of your data, subject to legal obligations
To exercise your rights, please contact us directly (see Section 7).
Our website may use cookies to enhance user experience and collect general analytics (e.g., which pages are visited). You can manage cookie preferences in your browser settings.
If you have questions about this Privacy Policy or wish to make a request regarding your personal information, please contact:
Sasen Homes
info@sasenhomes.com
604.259.1282
4388 Still Creek Drive Suite 206
Burnaby, BC V5C 6C6
We may update this Privacy Policy from time to time. The latest version will always be posted on our website, with the effective date noted at the top.
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